Terms of Use
The terms and conditions governing your use of our website and services.
Last updated: January 2024
Agreement to Terms
These Terms of Use constitute a legally binding agreement made between you ("you" or "User") and voltix-dash Ltd ("we", "us", or "our"), concerning your access to and use of the voltix-dash.com website and any related services.
By accessing or using our website, you agree that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree with these terms, you must not access or use our website or services.
About Our Services
voltix-dash provides financial education and management consultation services. Our services are designed to help individuals and businesses understand financial principles and develop better money management practices.
Important Notice: We provide financial education, not regulated financial advice. Our services do not constitute investment advice, tax advice, or any other form of regulated financial advice. For matters requiring regulated advice, you should consult appropriately qualified and authorised professionals.
Eligibility
To use our website and services, you must:
- Be at least 18 years of age
- Have the legal capacity to enter into binding contracts
- Not be prohibited from accessing the services under applicable law
By using our services, you represent and warrant that you meet these eligibility requirements.
Intellectual Property
Unless otherwise indicated, the website and all its content, features, and functionality are owned by voltix-dash Ltd and are protected by copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to access and use the website for personal, non-commercial purposes. This licence does not include:
- Modifying or copying website materials
- Using materials for commercial purposes without written permission
- Attempting to reverse engineer any software on the website
- Removing any copyright or proprietary notations
- Transferring materials to another person or mirroring materials on another server
This licence shall automatically terminate if you violate any of these restrictions.
User Conduct
When using our website and services, you agree not to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Submit false or misleading information
- Upload or transmit viruses or malicious code
- Attempt to gain unauthorised access to our systems
- Interfere with the proper working of the website
- Engage in any automated use of the system
- Harass, abuse, or harm another person
- Use the website for any unauthorised commercial purposes
Service Terms
Booking and Payment
When you book a consultation or service with us:
- Payment is due before the service is provided
- Prices are quoted in British Pounds and include VAT where applicable
- We accept payment by bank transfer or card
- A booking confirmation will be sent to your email address
Cancellation and Rescheduling
We understand that circumstances change. Our cancellation policy is as follows:
- Cancellations made more than 48 hours before your appointment will receive a full refund
- Cancellations made 24-48 hours before your appointment will receive a 50% refund
- Cancellations made less than 24 hours before your appointment are non-refundable
- Rescheduling requests made at least 24 hours in advance will be accommodated where possible at no additional cost
Satisfaction Guarantee
If you are not satisfied with our service, please let us know within 14 days of your consultation. We will work with you to address your concerns and may offer a refund at our discretion.
Disclaimer of Warranties
Our website and services are provided on an "as is" and "as available" basis. We make no warranties, expressed or implied, regarding:
- The accuracy or completeness of information on the website
- The results you may obtain from using our services
- The uninterrupted or error-free operation of the website
- The correction of defects in the website
We do not guarantee that our educational content or guidance will achieve any particular financial outcome for you. Financial success depends on many factors beyond the scope of our services.
Limitation of Liability
To the fullest extent permitted by law, voltix-dash Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
- Your use or inability to use our website or services
- Any errors or omissions in content
- Unauthorised access to or alteration of your data
- Any third-party conduct on the website
- Any other matter relating to the website or services
Our total liability to you for all claims arising from the use of our services shall not exceed the amount you paid for the specific service giving rise to the claim.
Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
Indemnification
You agree to indemnify and hold harmless voltix-dash Ltd, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses arising from:
- Your use of our website or services
- Your violation of these Terms of Use
- Your violation of any rights of another party
- Any content you submit or transmit through our website
Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
We encourage you to be aware when you leave our website and to read the terms and privacy policies of any third-party sites you visit.
Modifications to Terms
We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after any changes indicates your acceptance of the modified terms.
We encourage you to review these terms periodically. Material changes will be notified through the website or by email where appropriate.
Termination
We may terminate or suspend your access to our website and services immediately, without prior notice or liability, for any reason, including if you breach these Terms of Use.
Upon termination, your right to use the website will cease immediately. Provisions of these terms that should survive termination will survive, including intellectual property provisions, disclaimers, and limitations of liability.
Governing Law
These Terms of Use shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.
Any disputes arising from these terms or your use of our website or services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Severability
If any provision of these Terms of Use is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these terms shall otherwise remain in full force and effect.
Entire Agreement
These Terms of Use, together with our Privacy Policy and any other legal notices published on the website, constitute the entire agreement between you and voltix-dash Ltd regarding your use of the website and services.
Contact Information
If you have any questions about these Terms of Use, please contact us:
voltix-dash Ltd42 Finsbury Square
London, EC2A 1PX
United Kingdom
Email: [email protected]